null

Contact us at sales@westgeorgiacornhole.com

phone: 7705732507

FAQs

West Georgia Cornhole — Frequently Asked Questions accordion

West Georgia Cornhole

Frequently asked questions

1. Choose your board style. We offer multiple build styles. Check out our explainer video or browse the options on our site.

2. Select or customize a design. Browse our pre-existing theme designs and note any changes in the "Desired Design Changes" box, or submit your own artwork via our custom listing.

3. Design proof. For custom orders, our team creates a proof within 2–3 business days. You can approve or request revisions before anything goes to production. Non-custom orders go straight to the queue.

4. Production & shipping. Once approved, your order enters our production queue. You'll receive an email with tracking info when it ships.

Due to the custom nature of our products, we have limited stock for immediate pickup or shipping. We do keep select boards, bags, and accessories in stock. Browse our Quick Ship section or contact us to ask about availability.

Lead times vary by product and season. The most accurate shipping date is shown on each product listing at the time of purchase. Please reference those dates on your purchase agreement.

Rush availability depends on the season. The dates shown on your product listing or purchase agreement reflect the earliest available ship date. Please contact us to inquire about rush options.

We cannot provide a proof prior to purchase, but once your order is placed our design team will create one for your review before production starts. You can request revisions until you're happy. If a satisfactory design can't be reached, you may cancel for a full refund.

If you ordered a stock design as-is with no changes requested, you will not receive a proof and the final product will match the listing.

You'll receive an order confirmation email. Once fully processed, your order status will change to "In Process," meaning it's entered the Design Approval stage. Our designers will send you a proof based on your order. After you approve the proof, production begins. Your next notification will be a shipping confirmation with tracking info.

Yes! We ship internationally, though standard domestic rates don't apply. To get a quote, contact us with your full shipping address and the products/quantities you're interested in. We'll send an invoice and ship once payment is received.

Shipping is calculated at checkout based on the weight and package dimensions of your order. On average, expect $30–$70 for board sets depending on your destination. Local customers can pick up free of charge at our Villa Rica, GA location.

You'll receive an email with tracking info as soon as your order ships. We ship via FedEx, UPS, or USPS depending on the size of the product.

Packages are unable to be rerouted once the status is 'Out For Delivery'. Contact us for FedEx and UPS shipments. FedEx reroutes carry an $21 fee, billed before the change is made.

For USPS, visit the USPS Package Intercept site and enter your tracking number to check eligibility.

First, check with neighbors in case it was delivered nearby. Then contact the carrier directly — FedEx: 1-800-463-3339, UPS: 1-800-742-5877 USPS: 1-800-275-8777. If it still can't be located, contact us for assistance.

Please email office@westgeorgiacornhole.com within 48 hours of delivery with:

  • Your first and last name
  • Order number
  • Photos of the damaged item
  • Photos of the exterior packaging showing visible damage

We'll respond as quickly as possible to get it resolved.

Order Protection covers your order against loss, damage, theft, and defective items during shipping. It's toggled on by default in your cart. If something goes wrong, you can file a claim here.

How much does it cost?

$1.55 for orders under $60, or 2.5% of the order value for orders over $60.

How fast are claims resolved?

Most claims receive a response within an hour and are resolved the same day. Support is available 24/7.

How long do I have to file?

30–45 days from your order date, depending on the claim type.

What if I didn't add Order Protection?

You'll need to contact our team directly for any issues.

The differences are best explained in this video. For additional questions, contact us.

We use Direct UV Printing for all board graphics. See this video for more information on the process.

Our finish is applied by machine using our Board Armor Technology — 2–3 coats that protect your boards and preserve the design. See this video for more detail.

Our boards are designed for both indoor and outdoor use and coated with 2–3 layers of Board Armor. However, extended exposure to harsh sunlight or moisture will cause damage. Store boards in a dry environment when not in use.

For year-round outdoor use or frequent water/moisture exposure, we recommend our All Weather boards.

Like a new pair of shoes, boards and bags need to be broken in. Playing outside in the sun speeds up the process. Time is the best remedy — happy tossing!

Bag inclusion varies by listing. Our Standard Series boards come with 8 corn-filled bags — you choose 2 solid colors. All-Weather and bag upgrades are available on most listings when placing your order.

Storage tip: Do not store corn-filled bags in a closed container — they need airflow. Keep away from insects or rodents. Bags will lighten over time as the corn naturally breaks down.

Yes — our Corn-filled Toss Bags, All Weather Bags, and Pro Stick & Slide Bags are available online and in-store. Custom bags are made to order with a 4–5 business day production lead time.

We recommend our Pro Stick & Slide Bags. One side is canvas (fast/slide) and the other is suede (slow/grip), giving beginners a balanced bag to learn bag control and throwing technique with either side.

Yes — bags carry a 90-day warranty on closure seams. Material punctures and other physical damage are considered user error and are not covered.

CornBits is our loyalty rewards program. After a purchase you can sign up for an account (separate from your WGC store login, but linked). Every purchase earns points that can be redeemed for discounts. Look for the navy "VIP Program" box in the bottom-right corner of our website to check your balance, earn points, and redeem rewards.

How long will transit take?

Below we have included an ideal map of transit times per FedEx and USPS as these are our primary shipping carriers. These transit time are not guaranteed as FedEx and USPS has experienced some delays in response to a very high quantity of orders to be delivered and a shortage of staff. We have provided this information to give you a fair estimate of the transit period for your order once it has been shipped. 

 

 

302-gah.pngpr311uc.png